Job Description

About Towne

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit and follow us on LinkedIn. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Towne is an affirmative Action, Equal Opportunity and E-Verify participating Employer, and encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at HRSupport@townepark.com or (844) 869-6375. Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company’s record retention practices, and rights you may have under the CCPA.

Job Overview

The Parking Enforcement Attendant directly reports to the Account Manager. This position is responsible for performing a variety of Facility/Garage/Lot supportive functions which include, but are not limited to; customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, filling out reports, issuing parking citations, opening and closing of booths.

Compensation & Benefits

Part-time Weekend Shifts $17 per hour Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17 per hour.

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients
• Patrol and monitor each lot to ensure that only authorized vehicles are parked
• Enforcing lots by issuing citations based on our preapproved guidelines to any non-paid or time-expired parkers
• Manage lot signage, for example: taking down, repairing, and assembling signs
• Maintain lot cleanliness by picking up trash, cleaning signage, and other general lot maintenance
• Trouble shoot parking meters/equipment when applicable
• Responsible for preparing reports and filing paperwork regarding violations and citations
• Ensure compliance with local, state, and federal laws
• Seasonal tasks including snow removal by shoveling, salting and operation of snow thrower
• Perform other duties as assigned

QUALIFICATIONS

• Education: High school diploma or general education degree (GED) preferred
• Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background check and drug screen; a valid driver’s license and clean driving record
• Work Experience: One to three months related experience and/or training; OR equivalent combination of education and experience
• Knowledge & Skills:
  • Ability to provide excellent customer service to guests.
  • Ability to be trained to operate and maintain revenue control equipment.
  • Skilled in maintenance and the upkeep of a facility.
  • Ability to log information and make mathematical computations quickly and accurately.
  • Some knowledge of personnel policies and procedures.
  • Knowledge and ability in the use of a calculator and fee computer.
  • Good written and communication skills, both in writing and verbally.
  • Willingness to work outside in all weather conditions.
  • Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.
  • Ability to establish and maintain effective and appropriate relationships with the public, agencies and other employees.
  • Ability to operate motor vehicle.
  • Ability to stand for the length of the shift.
  • Ability to lift, push and pull up to 50 pounds.

SCOPE Authority to Act

• Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
• Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are made within a general Town Parke policy constraints but occasionally require independent decision making.
• Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.

Budget Responsibility

• The employee has control over resources available only.
• The employee has control over a department(s) budget.
• The employee has authority to develop.
• Manage and control a department(s) budget.
• The employee has authority to make financial decisions on behalf of TP.

Working Conditions & Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
• The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

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